Technical Maintenance and Support
Atula provides reliable Technology Support and Maintenance Services for all website projects we deliver for our customers on an ongoing basis as an essential add-on. This demonstrates the confidence we have in our work and builds trust in our customers.
What Our Technical Maintenance and Support Service Includes:
✓ WordPress Version Updates
✓ WordPress Plug-in Updates
✓ WordPress Database (My SQL) Optimisation
✓ Database My SQL Administration with PHP MY Admin
✓ Malware checks & recovery (in the event of an attack)
✓ Planned & Unplanned downtimes
✓ Availability and Uptime of website
✓ Hosting C-Panel Administration (if we have provided Hosting)
✓ Hosting Liaison with support tickets & incident management
Benefits of our Technical Support and Maintenance Services:
✓ Enhanced Performance : Our technical support and maintenance services keep your systems optimised and up to date, resulting in improved overall performance and efficiency.
✓ Reduced Downtime : With proactive monitoring and quick issue resolution, we minimise downtime, ensuring uninterrupted business operations.
✓ Technical Assistance : Our skilled professionals offer expert technical support, guiding you through challenges and providing prompt solutions for issues reported or proactively investigated.
✓ Data Security : We implement robust malware protection to protect your sensitive data and safeguard your business from potential cyber threats.
✓ Operational Cost Savings : By preventing major system failures and maximising efficiency, our services help you avoid costly downtime and repair expenses.
✓ Scalability : We ensure your technology infrastructure can scale with your business growth, adapting to changing needs seamlessly.